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Support Center » Knowledgebase » INM Impressario for Director » Impressario Xtra error -3000: Cannot find the Impressario Xtra Libraries
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 Impressario Xtra error -3000: Cannot find the Impressario Xtra Libraries
Products:Platform:Area:Version:
INM Impressario All Projector
3

Summary

When publishing a projector or when running a projector that uses INM Impressario, an error pops-up saying: Impressario Xtra error -3000: Cannot find the Impressario Xtra Libraries.

Solutions

The Impressario "Runtime" folder needs to be copied into a folder named "Xtras" located right next to the projector. The runtime folder can be downloaded from the INM Impressario download page:
http://support.inm.com/index.php?_m=downloads&_a=view&parentcategoryid=9&pcid=5&nav=0,1,5

Or it can be copied from the INM Impressario installation folder. The "Runtime" folder can be found at a location similar to the following:
C:\Program Files\Macromedia\Director MX 2004\Configuration\Xtras\INM Impressario

As the Impressario Xtra is delivered in the Xtras folder, it doesn't need to be included in the projector. It can be removed by going to Director and clicking on Modify>Movie>Xtras, select Impressario.x32 in the list of Xtras and uncheck the "Include in Projector" checkbox.

Also, in the Runtime folder,  there are two DLLs in the "Place Beside Projector" folder that need to be moved next to the projector:
- msvcp71.dll
- msvcr71.dll



Article Details
Article ID: 130
Created On: 24 Jul 2008 04:47 PM

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